Magento 2 Implementation Services
eCommerce is now table stakes for every brand. Online sales have grown steadily since the 1990s, but over the past decade, they’ve accelerated. By 2021, online sales will top $4.5 trillion, and that’s not even close to its potential. As e-tailers provide consumers even more choice and convenience — order online, pick up in-store, mobile commerce — eCommerce will grab a larger share of the consumer’s wallet.
The long term sustainability of your business will hinge on your eCommerce presence. These aren’t idle words: consumers increasingly rely on the Internet to discover new brands, products, and product categories, and if they can’t find your store from a computer, you can’t win their business.
Magento Commerce 2: Powering the Internet
Ziffity provides eCommerce implementation services on Magento Commerce for a lot of important reasons. Chief among them: it has staying power, which means, as an eCommerce store, your platform vendor will always be at the forefront of innovation. At present more than 250,000 eCommerce sites run on Magento, which means it’s market-tested. It’s 40% growth rate is testimony to the tangible value it offers online merchants.
It’s also open-source, and that has enabled a large community of developers to grow up around it. Magento developers offer a huge range of extensions that allow you to integrate your Magento site with your ERP, CRM, and marketing automation and other backend systems. Thousands of market-tested plugins will enable you to implement and test new sales tactics quickly and easily.
This constant innovation, both from Magento and its developer community, guarantees your platform will grow with your business and evolve alongside your customers.
Magento also comes fully-featured out of the box. From day one, you can benefit from omnichannel functionality, allowing your customers to interact with your brand via their preferred channel. It also offers robust marketing tools, allowing you to build your upper sales funnel via email, display, and social media campaigns.
Powering Your Ecommerce Initiative
Choosing the right partner to implement your Magento store is one of the most important decisions you will make. Choosing Ziffity is a smart decision. Our developers are Magento Certified, which means you can be assured of a site that’s as stable as it is beautiful.
When you work with us, you automatically tap into our deep experience and expertise. We understand the nuances of all business models — B2B, B2C, DTC, and B2B2C — enabling you to provide your customers with excellent brand experiences.
We have a methodology for discovering, documenting, and delivering on your business needs. Our discovery process includes strategies for meeting your business objectives, establishing an eCommerce road map, documenting project goals, RACI, and 5C workshops.
Our implementation services are comprehensive. We’ll build your site to your specifications and industry best practices, and we’ll integrate it with your backend systems. Our managed services will provide ongoing maintenance, upgrades, innovation, and consultation.
ROI and performance benefits of migrating from Magento 1.x to 2.x
Migrating from Magento 1 to 2 is now more than a technical must-do. Know how migrating can help boost your ROI and store performance.
Our Magento Factfile
The hands-on experience that helps us deliver the best to our clients.
Magento Sprint Releases
Hours of Development Experience
Third Party Systems Integrated
Increase in Magento Site Performance
Critical Defect Containment
Why choose Ziffity’s Magento implementation services
Faster Time to Market
Get everything you need to go digital in just eight weeks. The time-to-market and total cost of ownership play a crucial role in eCommerce implementation projects. We adaptively align our Magento implementation approach in such a way that even projects with sophisticated demands can go live quickly.
Once your implementation project is onboard, you can sign up for additional requirements like extension development, support and maintenance, third-party system integration, and so on. Our project managers will work alongside your team to accommodate changes on-the-go ensuring smooth progress.
Our experts have handled real-time Magento implementation projects across various industries. Our collective experience will play a crucial role in finding quick yet permanent solutions for your requirements – Right from the tech stack, hosting solutions, to channels you can focus on.
Our full-fledged Magento Implementation team consists of Project Managers, Developers, Tech leads, DevOps, and QA professionals. With our Agile development approach, we run sprints with established goals that push the project towards completion at a constant pace and ensure the turnaround is minimal.
Magento Design and Development
Our consultation begins with understanding your business challenges and aligning our approach with your short-term and short-term goals. We then choose the right design, development, channel, and content strategy that best fits your objectives.
Discard distractions and provide a clutter-free interface that doesn’t leave users confused when they decide to take action. Our Magento frontend developers envision user behavior and create interfaces that connect with your website visitors.
Build an online presence for your B2C or B2B business from scratch. Our deep Magento expertise will help you go to market faster and extend the capabilities of your online store by developing new features and customizing existing functionalities.
Enable your Magento eCommerce store to do more. Integrate third-party ERP, PIM, inventory, OMS, payment, analytics, shipping systems, and marketplace websites and manage everything centrally from your Magento admin panel.
Your website needs regular updates, maintenance, and security checks on the go. Our managed services solutions can shoulder such duties allowing you to focus on other important areas like sales and marketing, which need your undivided attention.
Build a digital marketing funnel that never stops yielding. Our experts can help you in various areas like increasing traffic, SEO and optimizing conversions. We also identify automation systems, organic, and paid channels for branding and lead generation.
Who We’ve Powered
Frequently asked questions
Why choose Magento Commerce?
Backed by a global community of 300,000+ developers, 1,150+ solution partners, $124 billion in transacted GMV, 250k+ businesses using the platform and vast marketplace for extensions, Magento is a leader in the eCommerce solutions space. It provides rich, out-of-the-box B2C/B2B eCommerce features, page builder for content management, unrivaled ability to customize, and offers seamless third-party integrations. Add-ons include order management & business intelligence.
Can Magento help deliver consistency in an omnichannel environment?
Customer experience is of paramount importance in the online buyer’s journey, and it can make or break a brand. Magento can deliver tailor-made and consistent user experience in every customer touchpoint, including online stores, mobile, POS, marketplace, and social media channels.
How ziffity can help in Magento implementation?
We are world #3 contributor to the Magento platform. We know how Magento works. With 60+ qualified Magento consultants and 1500+ sprint releases under our belt, we can help you sail through the implementation project.
Our industry experience includes fashion, electrical distribution, furniture, home decor, jewelry, pharmaceutical, agri, merchandising, publishing, food, education, nursery & manufacturing.
We have performed Magento implementation for brands like USESI, Dynojet, IT Sugar, Kurt Keiger, Dwell, CSN, Sweda, Scrubs & Beyond, Armstrong Garden, ExpressMed, Tahari, Olam, Franklin Empire, VetSource, Fox Chapel among others.
What is your approach to implementation?
It all starts with discovery, which includes 5 workshops, one each for Commerce, Content, Channel, Customer (marketing), and Creatives. From there, we guide you through the agile development phase and then to go-live. Once the site is live, we help manage it as well.
How does the engagement model work?
Depending on the amount of clarity we have on the scope of work, we can decide on the engagement type. If the level of uncertainty/complexity is high, we can engage in a retainer deal, wherein we provide a dedicated team of consultants and bill on a monthly basis. Else we do offer fixed price engagements.
How much time overlap will there be between us?
While most of the development team is based out of India, we do have relationship manager/solution specialists onshore. So, from that sense, you do have full overlap. With respect to the technical team, you will have an overlap till 2 pm EST. In case of emergency, you can always reach out to the onshore team for help.
What if we want to do our own creatives?
It’s absolutely not an issue. You can either have your in-house team or a creative agency you like. We collaborate well in multi-vendor scenarios. You can provide us the style/brand guide and finalized design files, and we will do the UI implementation.
What if I have not decided on Magento yet?
No problem. We can provide a demo of the platform. We also introduce you to Magento folks in your region. We provide a competitive platform analysis if required (Shopify, Oracle, Bigcommerce, Hybris) and will guide you through the entire process of selecting a platform so you can make an informed and independent decision.
What about my search ranking?
When we begin implementation, we look at things from a 360-degree perspective. Be it marketing, design, or technology. During discovery and through the project, we will have our marketing consultants as a part of the engagement, guiding us on how to sustain the search ranking.
After go-live will you be able to help us increase sales?
As a full-service eCommerce agency, we offer digital marketing services, including search engine optimization, social marketing, email marketing, lead management (B2B), eCommerce funnel analysis, paid media metrics, and branding. We have helped some of our clients, increase sales up to 40% after go-live.
Will you be able to integrate Magento with our ERP system?
As long as the ERP provides some form of connectivity via SOAP/Rest APIs/Message Queues, we can. For more information refer to our Integration services FAQs.
Should I go with a separate PIM for implementation or use the catalog manager from Magento?
It depends. If there are a lot of channels (Marketing, eCommerce, POS, Print, Kiosk, Customer Services, CPQ/Sales, DAM, ERP) consuming product information, it is better to have a separate PIM system (like Akeneo). Using a PIM system, you can centralize all your product information to avoid duplication, human-errors, and delays to market/launch. If your primary usage is eCommerce, then it is better to stick with the Magento catalog manager.
Can I change my scope of work in a fixed priced engagement?
Yes you can. Business environment today has become very dynamic & agile, things change very rapidly, so we do understand when you come up with a change, we allow you to swap one feature for the other. In case there is no room to squeeze in the changes, we raise a ‘change request’ and let you know how much it will cost additionally.
How does the creative process work?
Below diagram explains the steps involved, contributing parties and deliverables you would get at the end of the creative workshop.
How about an onsite creative workshop?
It is certainly possible. Our default pricing is for a web-meeting-based creative workshop. In case you wish to have someone or the entire team on site for an in-person workshop, we will factor in the local resource, travel and accommodation cost in our proposal.
How does the project communication happen?
During the discovery phase, which is typically 2 to 4 weeks, we insist on having daily web meets. Post discovery, depending on the need, it would boil down to once or twice a week. And also, a monthly steering committee meeting, which would involve all senior stakeholders from both ends, to discuss progress and client satisfaction.
Apart from calls, communication will happen via emails, Slack, Jira, and Confluence.
What project tools would you use? Who would bear the license cost?
From an Agile project management perspective, we prefer Jira and Confluence. If you already have the license, you can onboard the Ziffity team. Else, you will need to secure one. In case you are comfortable with some other tool, that is fine too.
Apart from Jira and Confluence, you will have to provide access to Magento admin, server access, version control, Google Analytics, sample test accounts, and pre-existing documentation, if any.
How do you address concerns & escalations?
Anytime you are not happy with us, you can escalate to your project manager. In the event you are not satisfied with the remedial measures taken, you can connect with your relationship manager. If that doesn’t work, you can send an email to firstname.lastname@example.org. Our current “escalation” to “completed sprint” metric is at less than 1.5%.
What about hosting services for Magento?
We work with various hosting partners like AWS, Webscale, Majemojo, Nexcess, Rackspace, Magento Commerce Cloud, among others. Whoever is your provider, our DevOps/Cloud engineers will collaborate with them to make sure your application is performing well, secure, and has high up-time.
How does the payment terms work?
Invoices will be raised at the beginning of each month for the preceding month’s effort. Both in the case of a retainer and fixed priced project, our standard payment term is net 15 days, and we prefer receipt of payment via wire transfer.
Does Ziffity have experience with Magento Commerce Cloud?
Ziffity is one of the early solution providers on Magento Commerce Cloud and has launched brands like ExpressMed, Foxchapel, Superbreakers, Earthlite, Dynojet, among others. Our certified cloud consultants will work closely with Magento to on-board your brand to Commerce Cloud.
Ziffity’s expectation from its customers?
The reason we call our engagement with our customers a partnership is because contributions from both parties are required to make it work. We want our customers to provide the necessary time for the project in terms of meetings, inputs, content, and user acceptance tests.
Ideally, provide a single-point-of-contact, so it is easier to coordinate things, maintain a within-24-hours turnaround on queries, and provide access to required systems/servers. That’s pretty much it is. We take the rest of the load.
Of course, if the job is done well, we would like you to spread a word about Ziffity, and if you are not camera-shy, provide us a video testimonial.